How to write to the seller on Aliexpress: Step-by-step instructions

Aliexpress — it is one of the most popular online shopping platforms and there are often situations where you need to contact the seller. Perhaps you have questions about the product, delivery or want to clarify certain details. In this article, we will consider how to write to the seller on AliExpress in a few simple steps.

How to write to the seller on Aliexpress: algorithm of actions:

1. Log in to your Aliexpress account

The first step is to go to the Aliexpress Aliexpress website using your account. If you don’t have it yet, you need to register.

2. Find the product you are interested in

Go to the page of the product on Ali Express that interests you.

Go to the page of the product you are interested in. After scrolling down the page a little, to product reviews, you need to go to the “Store” tab.

On the “Store“tab, on the top right, the “Message” button will be available.

3. Click on “Message”

After clicking the “Message” button, you will be taken to a page where you can leave a message for the seller. In the chat window, you can clarify any questions that interest you or send a request about the order.

4. Formulate your question clearly

When writing a message, make sure that your questions are clear and understandable. For example:

• “s this item in stock?”
• “What is the delivery time to the US or to another country?”
• “Can you send detailed photos of the product?”

!!! You need to communicate in Aliexpress Chat in English !!!

5. Check the message and wait for a reply

ПAfter sending a message to the seller, you need to wait for a response. Sellers usually respond within 1-2 business days. The message can be found in the “Message Center” section of your AliExpress account.

Another way to write to the seller on AliExpress:

Go to the page of products purchased on AliExpress, the tab called “Orders“.

On the open page, next to the name of the store, there is an icon, hovering over it, the inscription “Contact seller” will appear.

After clicking the “Contact seller” button, you will be taken to a page where you can leave a message for the seller. In the chat window, you can clarify any questions that interest you or send a request about the order.

Important tips:

• Use AliExpress to check the availability of shipping to your country.
• Monitor the reputation of the seller on Ali express by viewing the reviews of other buyers.

Communicating with the seller on Ali Express is a fairly simple and effective way to get the necessary information about the product or to solve delivery issues. By following these steps, you will be able to quickly and conveniently contact the seller on Aliexpress.

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